Research and pilot additional ways of ensuring TLC-licensed services are available to all communities, especially communities of color and low-income communities
Population focus: Low-income New Yorkers
Goal ID: TLC-G01
Preliminary REP pages 216-220
Plan area: Infrastructure and Environment
The Taxi and Limousine Commission (TLC) licenses and regulates NYC's taxi, car service, commuter van, and app-based vehicle industries. The for-hire vehicle industry is predominantly composed of drivers from communities of color who often face systemic economic vulnerabilities. TLC's equity goals address driver economic security, access to low-interest financing for accessible vehicles, combating deceptive business practices targeting drivers, and expanding language access.
Research and pilot additional ways of ensuring TLC-licensed services are available to all communities, especially communities of color and low-income communities
Population focus: Low-income New Yorkers
Goal ID: TLC-G01
Strengthen and increase education for TLC-licensed drivers to reduce discriminatory service refusal and support drivers in knowing their rights and the resources they need in their career
Population focus: TLC drivers
Goal ID: TLC-G02
Address digital and language access barriers faced by TLC-licensed drivers and the public in navigating agency services
Population focus: Immigrants / LEP; TLC drivers
Goal ID: TLC-G03
Ensure that the needs and priorities of TLC-licensed drivers inform the design of TLC Connect so that drivers, especially those of marginalized backgrounds, encounter fewer administrative barriers
Population focus: TLC drivers; Underserved communities
Geographic focus: Underserved neighborhoods (unspecified)
Goal ID: TLC-G04
Address the role TLC-licensed vehicle emissions play in air pollution to mitigate the disproportionate impact of climate change on communities of color in NYC
Population focus: General
Goal ID: TLC-G05
Ensure the inclusion of all New Yorkers in our services by expanding accessibility in for-hire vehicle services
Population focus: General
Goal ID: TLC-G06